What Our Customers Say

"What our clients say about us is a true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve."

Excellent service

Vicki was wonderful from the start, easy to talk to and very prompt and professional with her communication, the whole way through the process. Highly recommended for your real estate needs. Would definitely like to deal with Vicki in the future if I have the chance, as she has been very accommodating to my family members as well which was extremely helpful and generous of her.

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Vicki's market knowledge, communication and professionalism has been of an excellent standard

Vicki has been punctual, clear in her communication and very helpful in answering additional questions we asked of the vendor's party. She was easy to talk to and genuine, explaining features of the property in a truthful way and following up any queries. She was always friendly and put us at ease. In addition she communicated clearly regarding a party that was 2nd in line which encouraged us to arrange our own legal situation accordingly. We would recommend her as a local Real Estate Agent.

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Vicki is a pro

We felt very comfortable having Vicki market our mum's house. She was very professional in advising us the strategies to take. She over and beyond our expectations as a Real Estate Agent. She went to Hamilton and spent a lot of time with my mum,and kept us informed all the way through from the start of the sale to the end. Her friendly nature and her knowledge in real estate is outstanding.

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Respectful, knowledgeable agents

My experience with Corina has been exceptional. She worked in true partnership with me and was respectful and authentic in her support. Thoughtful and knowledgeable advice, excellent communication and we've ended up with a great result. Highly recommend.

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Amazing experience

Zailie was so easy to deal with! Any queries we had was sorted super fast, will be going through Zailie on the next one!

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Once again Vicki has done an outstanding job

We have had previous experience with Vicki when she found us an investment property, now she has helped us sell a property. Vicki and Zailie did a wonderful job. They kept us informed all the way through the process, with market updates and the local property scene. Vicki was right on the mark with the valuation she gave us. After each open home we received a message from Vicki or Zailie on how the open home went and the interest shown.

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Jack's the man

Jack & his team have been nothing but outstanding through the whole process. He is to be recommended!!

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Kevin Tappin review

Acted in a strong professional manner at all times with good communications skills. Kevin worked well on our behalf to market and sell our property. The successful outcome I believe was the result of his positive attitude towards the task on hand and the methods he used to obtain a very satisfactory conclusion.

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Bubbly and professional

Corina and Michelle Were lovely to work with Corina was happy to organise builders report on our behalf and provide recommendations for moving services. Very professional and would absolutely recommend.

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Great work from a hard working agent

Kevin sold our property, and also sold us into our new home. Taking on double the work load, he made it look pretty easy. Great communication and an awesome result.

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Awesome service and overall experience was great

Vicki has been awesome to deal with in this process and professionally well supported from others in the LJ team. To be able to balance the needs and desire of the potential buyer along with the vendor whom the agent is working for is a delicate role. Yet we have found Vicki to be awesome in this space and with honesty and integrity is all we could ever ask. Vicky has outstanding knowledge of the market and is well informed when selling a property. Thank you Vicki (and Zailie) for your professionalism and for working with us in this process. Would recommend Vicki when trying to purchase a home.

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What can I say, simply faultless!

I am super happy with my experience with Vicki and Zailie. Their communication with regular updates and answering any questions I had was awesome and prompt. Top notch professionalism throughout this process. 
I was treated with respect and sensitivity and have no hesitation in recommending them to anyone requiring an agent. The selling of a family home can be a very difficult and emotional time but Vicki and Zailie made the process as painless as possible with a kind understanding. Thank you so much. Many Cheers. Cherie 

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Absolutely fantastic

Corina and Michelle have been absolutely amazing and we would not hesitate to recommend them to anyone. They have been so patient and answered all questions we have had along the way and never made us feel like a nuisance. 
We were given realistic expectations from the get go and all recommendations were achievable and well thought out.
Their caring, positive and encouraging personalities were exactly what we needed to help us with the market the way it currently is. 
We can’t wait for our next steps thanks to Corina and Michelle! 

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Definitely would recommend

Zailie was amazing to deal with, she was very helpful thought out the whole process. Will definitely use her again in the future!! Couldn’t ask for a better experience! 

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Excellent

Corina, was awesome, full of knowledge, and on the ball. Thank you heaps. 

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Great communication, easy process

We purchased a property through Vicki and Zailie and because we were out of town they were really helpful with ensuring we had all the information we needed, as well as carrying out the pre-purchase inspection on our behalf. Really appreciate it!

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Great agent

Great communicator, Nothing was too much trouble, Vicki and her team made sure the whole process went smoothly. The sale was unbelievably  quick, and we were kept informed  right through. Well done Vicki and your team and LJ's.

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Very professional

Great communication about any dealings with the house. We felt Corina gave us an honest opinion of the current market and expectations. Professional in every way.

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Great experience

Really helpful during the whole process, couldn’t of done a better job in my opinion.

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Thanks Michelle

Michelle was thorough, positive and encouraging. In an interesting market first time selling a house she was very kind and caring. Michelle answered every question without fault and always answered every question no matter what it was. Highly recommend if you want someone on your side!

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Hardest worker out there

We had quite a rocky sale (no fault of Kevin’s) in a really flat time in the market, we then had our buyer drop out due to changing their mind the day before everything was due to go unconditional, with us having a purchase in limbo, but Kev didn’t quit crikey he didn’t even miss a step. oh oh no. He had a second buyer lined up, through the house that night,  and got the deal over the line and settled in 17 days. Not a lot of agents can pull that off.  Cannot thank him enough.

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Excellent 100

My experience with Corina was excellent as i am on my own and she made it easy for me. 100

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Super supportive with first home buyers!

As first home buyers, Zailie Edwards was amazing to work with. Zailie is an honest, knowledgeable, communicator, who helped us through our buying journey by offering us her support, knowledge, and professional opinion on any questions we threw her way. Zailie is supper efficient and is a quick replier which really helps when you are trying to get everything in line to purchase a property. Zailie is also very accommodating as she works around your needs and arranges times to meet up that suit you. Zailie also looks out for you by supporting you to keep calm and not to stress! We will definitely use your service for our future needs. 

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Heaven sent

We have been looking on and off for a house for a few years now and after a vision board and a  series of very fortunate events we ended up finding a perfect little spot for our family to finally call home. Michelle made this process so easy and as stress free as possible. She was amazing at explaining the steps to go through and was wonderful at communicating to the vendors on our behalf.  We are so lucky to have landed with her on our first house hunting journey.
She truly is a star and obviously is super passionate about her job as she brings a beautiful caring touch to her role which I believe is why this whole experience for us felt like poetry in motion. Would highly recommend her to others and would love to work with her again in the future. 

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Super helpful, great communication

Vicky & Zailie were a great choice to sell my new build in Matamata. I was impressed with their communication and helpfulness and really appreciated the small things they did to make the process easy as I live out of town. They sourced a great buyer and overall the process was smooth and easy. Thanks again! 

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Great service

Michelle was easy to discuss all aspects of selling and always kept me updated with what was happening. There were plenty of small issues on my side but Michelle sorted them all and I was pain free for me. Could not recommend Michelle more highly.

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Trustworthy agent

Kevin is a friendly, kind and trustworthy Agent. He took the time to discuss things with my Mum and Dad when they sold their house. He was always approachable for any questions and easy to contact. They got slightly more for the property than they were expecting.

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Fantastic sales person

We had a wonderful  experience with Michelle as our sale was not easy in Bombay. 
Very professional at all time keeping  us in touch with what was going on with the property we now own in Matamata .Thanks Michelle  for the friendly  phones call and lovely  gift.

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What a feeling!

Freedom is the feeling when you finally sell your house.  I got that wonderful feeling today as I laid out the keys for the new owners.  
Sharp, characterful and very successful, Corina got the job done, along with Michelle, with a great deal of professionalism, humour and sound judgement.  Easy to deal with and totally trustworthy, I knew I could just sit back and let them do the job.  Special thanks also to Margaret.  What a great team, and what a great result.  Many thanks!

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Extremely helpful

Great communication throughout the whole process. Honest & trustworthy.
The property we purchased was in a different island & we only viewed it once. 
With Jacks knowledge & open & regular communication he made the process very smooth. 
He made several visits to the property on our behalf to check things out. We highly recommend anyone buying or selling to get in touch with Jack & his team. We are very grateful for the efforts Jack made in helping us find a suitable property. Thank you.

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The best in town!

We found Zailie amazing! She was super personable, honest and professional. We would highly recommend Zailie for a happy and smooth transition of a sale/purchase.

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Professional, friendly & personable

Corina worked hard to get the best price for us for our property in a professional manner. She was friendly and considerate in all of her dealings with us while staying professional at all times.
She then worked doggedly with Michelle to get the sale over the line under very difficult circumstances.
This has left us happy to be moving on to a smaller low-maintenance property which is perfect for us.

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Very professional

Michelle had a very quick and quite correct sum up of my ideal home.  She was gently persuasive, in the best possible way and very practical. Standing in the lounge on my first visit I felt very comfortable with Michelle as we discussed what could be done with the house.  
It's not easy to attune yourself with each individual buyers perceptions and ideals but I really feel that Michelle can do this.

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Sale achieved

Margaret is local to Matamata and this reflects in her extensive knowledge in the buying and selling market of this area. The aim of contract was to achieve a sale and this was accomplished so I'm a satisfied customer. I wish Margaret all the best with future endeavors in the marketing world of real estate. 

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Top notch agent

Vicki's knowledge on the product she sells is incredible. Her communication throughout the purchase of my new home was wonderful and she made the process smooth. Thank you Vicki and the team at LJ Hooker. 

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Professionalism & communication

Vicki and Zailie were amazing, for our house sale journey. Their professionalism and communication was superb. They made sure that we were comfortable throughout the sale process. They were onboard with all of our choices and guided us when we needed more information before making other decisions. Their knowledge of the current market and real estate was bang on and helped us immensely. We are extremely happy with our decision to go with LJ Hooker for the sale of our house.

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Easy, no stress process

Kevin made the process very easy. The sale was a prolonged affair due to council approval of subdivision and he kept us updated with progress during this time. We would be happy to deal with Kevin again.

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Renting out my home in Matamata

I would like to thank LJ Hooker Matamata for their time and effort regarding my home. Their service and communication with me has been fantastic. Questions answered and communications very easy.
Sandra is my go to girl and I would totally recommend her with her knowledge and experience in Matamata. 

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